Cyvatar is a U.S. based Cybersecurity-as-a-Service platform that centralizes an entire cybersecurity program, from strategy and conception to implementation and remediation. Their mission is to transform the industry by consolidating all cybersecurity solutions into a single, unified stack. Cyvatar operates on three core pillars to deliver a seamless, integrated experience: People: Expert advisors who manage solutions for members. Process: Clear pathways to guide members toward optimal security status. Technology: Curated partnerships and integration of best-of-breed solutions.

Cyvatar approached Hello Iconic with the challenge of designing and developing their client-cydekick platform while simultaneously managing partner integrations. With an urgent need to demonstrate value quickly, we adopted an agile methodology, building first a proof of concept, then a minimum viable product. This enabled members and experts to collaborate transparently and address security issues efficiently.

As lead UX Designer, my role was to synthesize ideas from founders and product managers, analyze stakeholder requirements, and translate end-user needs into a tangible product. Working iteratively through the feature backlog, I followed a structured design process: define the problem, conduct user research, explore possibilities, wireframe solutions, and validate through user testing, refining continuously until achieving a polished, cohesive experience.

Cyvatar launched the client-cydekick platform in February 2021. Today, seven core features are live and continue to evolve based on feedback from both members and cydekicks who use the platform daily. Since launch, Cyvatar has grown its user base significantly and raised $12 million in funding within eight months, establishing cybersecurity-as-a-service as a growing industry model.

This project presented a meaningful challenge as my first deep dive into the cybersecurity industry. It required learning a new lexicon, standards, and paradigms while translating a highly technical, serious subject into an approachable and engaging user experience.